We Can Handle Frozen Pipe Damage

11/11/2024 (Permalink)

When you feel that chill in the air you know Fall is here. But this chill also can effect your home. When it gets cold the water in the pipes throughout your home can freeze. When frozen water expands which can lead to pipes cracking or bursting. The smallest crack in a water pipe can cause all kinds of damage to your home. SERVPRO of North Highlands / Rio Linda has experience in restoring damage to homes after water damage. If you experience water damage, we are available to answer your questions and concerns. Call today. 

April Showers Bring May Flowers

3/24/2023 (Permalink)

April is around the corner which could mean rain. Is your property prepared? Here are some tricks to help keep rain from coming into your home and causing damage.

• Regular Roof Maintenance – Your roof is the first line of protection from the rain coming down. Even a small crack can create massive water damage throughout your property.
• Keep your Rain Gutters Clear - Blocked rain gutters will force rainwater down your property walls and some of it can seep into the property. This also can encourage mold growth inside of your walls.
• Repair and Seal all your Windows – A broken, or unsealed window will quickly invite water into your property’s walls.
• Sweep Away Debris – Debris such as leaves, plastic, and paper can quickly clop up drains and retain pockets of water against the outer walls of your home causing flooding in your home.
• Create a Slope to Move Water Away From your Property – If you move dirt away from the walls of your property the slopes will lead the water away from your property.
• Install a Divert Downspout at your Property – This is a device added to the bottom of your roof downspout that moves the rainwater four feet away from your home helping protect the foundation.
• Build a Swale Ditch – This is a ditch lined with rocks or pavers it also keeps the rainwater away from your foundation and is usually done with flat yards.
• Exterior French Drain – These are pipes and trenches that are designed to drain groundwater from the property’s foundation.
• Increase the Size of Exterior Drains – The larger your drains are, the less chance they will have to get clogged.
• If flooding caused by rainwater is a reoccurring issue for your property, you may want to – Install a Sump Pump – Installing a sump pump to your foundations makes it so that whenever water rises to a certain level it automatically activates and starts to drain water 10 feet away from your property.

If you are faced with any type of water damage call SERVPRO of North Highlands / Rio Linda today. We have experience mitigating and restoring many properties in the greater Sacramento area after they were affected by all kind of different water caused damage.  Call 916-991-1522, with any questions or concerns today.

Water Causing Issues in Your Home or Business

2/27/2023 (Permalink)

Having water available in your home or business is a necessity. But because of this there is a lot of things that can go wrong and cause quite a mess in your property. We have pipes throughout the home that can crack, fixtures that can leak, and of course the regular human error, overflowing sinks, tubs, and toilets.

When water goes where it isn’t supposed to be there isn’t a nice path it’s made to follow it ends up spreading out and following little groves and paths all over the place that you might not even be able to see. Then it wicks up drywall, wooden furniture, and other more porous items.

If not properly dried and taken care of not only will it lead to damage but it can also make an environment favorable for mold growth. SERVPRO of North Highlands / Rio Linda specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. 

When you have water, fire, or mold damage done to your home and need to get your property back to the way it was before your loss, you’re going to want to use a company that you can trust. Most home or business owners want to use a company that has the knowledge and specialized equipment to ensure the job is done correctly. Our specialized equipment like our dehumidifiers and air movers help us dry in a timely manner to get you and your property back into your daily routine.

If you have a water, fire, or mold loss occur in your property, call the experts at SERVPRO of North Highlands / Rio Linda to come help pack out and restore your property. Give us a call at 916-991-1522.

Do You Have Water Inside Your Property?

1/23/2023 (Permalink)

When you have a loss inside of your property that causes water damage, the water will quickly spread throughout, and saturate everything in its path. At a glance, the water may not seem like it has made substantial damage to your property. This is why you need a professional you can trust.

            SERVPRO of North Highlands / Rio Linda has been serving the Greater Sacramento area with their water damage needs for years. We have the respectable service, knowledge, and advanced equipment to get the job done properly.

            With our moisture reading equipment we can follow the exact path of the water that you may not be able to see or feel. Water can travel through walls, under steel plates and into other surrounding rooms where visually it doesn’t seem like there is any moisture. This water if not dried properly can cause immense secondary damage to your property. Even mold can begin to spore. 

            If you have water damage or any other restoration needs in your property, give us a call today. We are available 24/7 with emergency services. We are happy to answer any questions or concerns you may have, call at 916-991-1522.

If You Have a Basement We Specialize in Basement Cleanup and Restoration!

11/21/2022 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including:

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 916-991-1522

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Highlands / Rio Linda and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill the Insurance Directly – One Less Thing For You To Worry About
• Our technicians are highly trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help 916-991-1522

We Can Handle Frozen Pipe Damage

11/19/2022 (Permalink)

When it gets cold the water in the pipes throughout your house can freeze. When water freezes, it expands. This causes increased pressure in your home's pipes, which can lead to pipes cracking or bursting. Even a small crack in a water pipe can cause damage to ceilings, walls, furniture, and flooring.

SERVPRO of North Highlands / Rio Linda has experience in the greater Sacramento area restoring homes after busted pipe water damage. If you experience water damage, we are available to answer your questions and concerns. We have 24 hour 7 days a week emergency service. Call today 916-991-1522.

The Water Drying Process is Different, Depending on The Type of Material

10/17/2022 (Permalink)

When trying to tackle water damage, it is important to remember that water has a distinct advantage. Water can flow and move into cracks and crevasses, saturating areas that are not easy for us to get to. We need lots of access to the area that needs to be dried out to directly dry where the damage is. This means that we will have to modify the space temporarily to access hidden areas, if need be. For some materials that is not an option (stone, tile, granite, brick cannot simply be opened up to get to the area wet under or inside it without ruining the structure).

The key to proper drying is proper access. For example, when it comes to masonry walls, the drying is largely affected by its ability to evaporate on both sides (interior and exterior) of the wall. When it comes to the outside of the wall, this can either benefit or negate drying as the weather outside will affect the drying process. For this, the removal of finishes with low permeability may be done to help with the drying process.

No matter the case, SERVPRO of North Highlands / Rio Linda is trained and certified to help the Greater Sacramento Area with all its water restoration needs. When your property is faced with disaster, give us a call (916) 991-1522. We are a locally owned business with the national resources to solve your home or commercial needs, open 24 hours a day, 7 days a week, including holiday’s.

Winter Brings Rain

9/19/2022 (Permalink)

Water intrusion and damage can be a headache inside your home or business. Are you prepared for the rain?

Before rain you should clean rain gutters, check your roof for maintenance, and check all windows (if caulking around your windows were not sealed correctly or weather has caused deterioration, water can be leaking into your walls).

Water damage can be difficult to spot but some signs you can look for in your home and business. Such as; your walls and ceiling. See if there is water rings and if the paint and drywall are soft or sagging. If so, most likely there is water damage. The best thing to do is call an expert right away before the problem gets worse.

Keeping an eye out and taking care of these before a rain storm is ideal, but we know it’s not always possible in people’s busy lives. If you do have water intrusion inside your home, SERVPRO of North Highlands / Rio Linda is available with emergency services 24/7. We are more than happy to help you with all your water mitigation questions and concerns at 916-991-1522.

Wet House Have You Stressed

8/22/2022 (Permalink)

Trying to get in all those last minute vacation trips before the kids go back to school. Then you come home to squishy soaked carpet throughout the house. What happened? It’s still summer break there shouldn’t be a flood of water in your house.

When people think of water damage in their home they usually think of something that is storm related. But we have all kinds of household necessities hooked up to water that can easily malfunction at any time.

We’ve seen a thing or two when it comes to water damage. A broken water line to the refrigerator or dishwasher, a malfunctioning door to a washing machine that opened when full of water, or Jr. didn’t realize the toilet was overflowing when he ran out the door to catch up with the rest of the family. No job is too small or big for SERVPRO of North Highlands / Rio Linda.

For all your water restoration needs call SERVPRO of North Highlands / Rio Linda 916-991-1522. We are available 24/7 because we know disaster can strike at any time.

Is Your Air Conditioner Leaking?

7/18/2022 (Permalink)

A leaking HVAC on the roof of your house can cause water damage to your roof, ceiling, and walls.

A leaky air conditioner can start off as a mild inconvenience, or even be a full blown disaster after coming home from a trip.

Weather it is a lot of water or a little it still is causing damage to your property structure.  It can destroy ceilings, walls, and floors. If the water is not taken care of quickly you can end up with a mildew odor or even mold that can polite the air you’re breathing.

At SERVPRO of North Highlands / Rio Linda our technicians are trained and educated in drying processes. This knowledge allows them to create the proper atmosphere for more efficient drying.

As restoration specialist, our technicians must use their knowledge of Psychrometrics to establish an environment favorable for drying. But another key part to making and keeping this environment is proper use of our equipment. We utilize state of the art equipment that quickly mitigates this secondary damage.

Why choose SERVPRO of North Highlands / Rio Linda for water damage in your property? Because we have the knowledge, and best equipment to get the job done right!

We know the headache that follows a disaster and the need to have everything go back to normal. We are here 24/7 to answer your calls and quickly start the process of making it "Like it never even happened." Call today 916-991-1522.

Not Only IICRC Certified

6/20/2022 (Permalink)

SERVPRO of North Highlands / Rio Linda will answer your call with fast action, exceptional equipment and trained personnel. We know that using proper equipment and education makes a significant difference.  Our water restoration specialist utilize psychrometrics to monitor the drying process.

The Institute of Inspection, Cleaning and Restoration Certification, more commonly known as the IICRC, is a certification and standard-setting non-profit organization for the inspection, cleaning, and restoration industries.

Our water restoration specialist are not only IICRC certified but they also take continuing education courses with SERVPRO U to get certified further in restoration services. SERVPRO corporate office has hands on experience with restoration and has been an IICRC-approved school since 1997.

SERVPRO of North Highlands / Rio Linda has years of knowledge and experience dealing with water restoration. We understand the stress and confusion it causes and are here to help. Call us 24/7 at 916-991-1522.

Keep it From Raining In Your Home

5/23/2022 (Permalink)

Water intrusion and damage can be a headache inside your home or business. Prevent rainwater from causing a mitigation mess ahead of time with these tips:

Clean Rain Gutters - A clogged rain gutter can send water spilling down the exterior wall, which can result in water between the walls causing water damage and mold growth on the backside of the interior walls.

Roof Maintenance – It can seem obvious that water intrusion is a result of a leaky roof. But, for the most part people imagine a visible waterfall of water coming from the ceiling in their house. This is not always the case.  The smallest tear in the rubber protector under your shingles can cause water to slowly be leaking onto the structure wood inside your roof, causing mold and wood rot. Structural damage is never good for your house.

Window Repairs – If the caulking around your windows were not sealed correctly or weather has cause deterioration, water can be leaking into your walls.

Keeping an eye out and taking care of these before winter is ideal, but we know ideal is not always possible in people’s busy lives. If you do have water intrusion inside your home, SERVPRO of North Highlands / Rio Linda is available with emergency services 24/7. We are more than happy to help you with all your water mitigation questions and concerns at 916-991-1522.

Water Disaster Do's and Don'ts

4/18/2022 (Permalink)

Emergency Water Damage Tips (These tips are for clean water situations only.)

• Shut off the water source if possible.
• Remove and prop up wet upholstery cushions for even drying.
• Place aluminum foil or wood blocks under furniture legs.
• Hang furs and leather goods separately at room temperature.
• Remove Oriental or other colored rugs from wet carpeting.
• Do not use a regular vacuum to remove water.
• Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.
• Do not leave books, magazines or other colored items on wet carpeting.

If you do have a water loss at your property call SERVPRO of North Highlands / Rio Linda today at 916-991-1522.

Did Your Water Supply Line Break?

3/14/2022 (Permalink)

Did your water supply line break? Call the Experts at SERVPRO of North Highlands / Rio Linda, 916-991-1522.

Water supply lines break all the time in homes. When this happens people don’t notice until the water has significantly spread through your home.

Here are a few steps on what to do:

• Shut off the water. Whether this is at the source or the main water shut off to the home.
• If anything electrical was affected turn off the power to the affected area.
• Call the Experts at SERVPRO of North Highlands / Rio Linda.
• Remove as much water as possible.
• If furniture is in the room try to get it off the ground so the legs are not affected.

Following these few steps will help second damage from occurring.

Call SERVPRO of North Highlands / Rio Linda the next time you have a water loss and we will help you restore your home. Give us a call at 916-991-1522.

Being Prepared Helps to Stay Safe During a Storm or Flood

2/21/2022 (Permalink)

SERVPRO of North Highlands / Rio Linda wants everyone in the community to be prepared and safe during flooding season. You can prepare for a flooding emergency before it happens.

Before a Flood Prepare 

• Know the risk of flooding in your area and get flood insurance if in a flood area. (Home insurance does not cover water that comes into a house from outside, you need flood specified insurance to be covered. Talk to your agent and know you are covered.)
• Elevate the furnace, water heater, and electric panel in your home if you live in an area that has a high flood risk.
• Install “check valves” to prevent flood water from backing up into the drains of your home.
• Keep a good amount of water bottles in your home ready in case of any emergency.
• If in a high risk flood area you may want to construct barriers to stop floodwaters from entering your home. Also stock up on sandbags ahead of time! During a flood watch sandbag locations can be found by calling 311. (In past years, local suppliers of sandbags have ran out as the rain continued and flooding got worse so it is important to be prepared ahead of time.)
• Follow the directions provided via media and by the Police and Fire Departments to ensure that you are heading in the safest possible direction.
• Create a plan and practice the plan. Talk with family members about where to go and what to do during a flood emergency. (Practicing your plan with your family helps the whole family but is especially helpful to the younger ones in your family. It can not only help them know exactly what to do in the situation but also help keep them from being as scared during the flood.)

Don’t forget your pets! Have an emergency kit ready for them as well including their transportation needs, carriers, and leashes.

If you are faced with a flood on your property, stay safe and give SERVPRO of North Highlands / Rio Linda a call with all of your water damage concerns at 916-991-1522. We have professionals ready to answer your questions 24/7.

Types of Water Damage Contamination

2/4/2022 (Permalink)

SERVPRO cleans sewage backups, too! Here is what qualifies for each category of contaminated water.

1. Clean Water: This is most commonly found from a clean source of water, such as a leaky faucet, water main, or supply line. Water damage is water damage, so even though this water is drinkable water, it still does damage to your home and needs to be taken care of accordingly.
2. Gray Water: This is “relatively clean” water that has been used in some capacity by a washing machine, shower, or sink. This category includes water with some urine but no feces, from a toilet overflow. This water can still contain bacteria or viruses and can quickly turn into “category 3: black water” if untreated. Contact with this type of water should be avoided.
3. Black Water: Most contaminated type of water, this is sewage. This type of water can cause severe illness if ingested. Contact with this type of water should be avoided. Black water can also be from flooding rivers or streams, as this water has never been filtered from the environment and may still contain microbes, bacteria, or viruses.

NOTE: Sewer backups ARE an emergency. Water from these systems may contain many bacteria, microbes, or viruses. It is important to get the qualified help you need to tackle these issues safely with the proper equipment. There are three classifications for water contamination, and when working with SERVPRO we properly classify these types to provide you with the service that you need.

If you have a clean water, gray water, or black water loss event, call SERVPRO of North Highlands and Rio Linda to get professional help with your water restoration needs. Call (916)-991-1522.

Water Damage Category is a Real Thing

1/17/2022 (Permalink)

What is the categories of water damage?

Categories of water damage are designated by the type of water that caused the damage. The lower level of water sanitation puts the water damage in a greater numbered category. This helps us know how to proceed with the best restoration and mitigation plan.

Category 1 Water: “Clean Water”, is water that does not pose significant harm to humans. Category 1 water is clean water from a direct source such as a faucet that has had contact with structural and content surfaces. A category 1 water loss can become a higher category as the water sits for longer and dissolves structural and content surfaces contaminating the water.

Some examples include, tub or sink overflow without contaminants, water supply lines, melting snow, ice and rain fall.

Category 2 Water: “Gray Water”, is water that has the ability to cause discomfort or sickness if consumed or exposed to humans. It contains a considerable amount of biological, physical, and/or chemical contamination. Category 2 water can contain microorganisms/bio-contaminants (fungal, bacterial, algae), chemicals, and/or physical hazards.

Some examples include: Overflows from toilet bowls, fire protection sprinklers, water released from dishwashers and washing machines.

Category 3 Water: “Black Water”, is water that has a probability of causing discomfort, or sickness if contaminated water sources are consumed or exposed to humans. It contains grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources.

Some examples include: Sewage, rising water from rivers or streams

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Call today 916-991-1522.

We Offer 24 Hour Emergency Water Damage Service

12/20/2021 (Permalink)

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 916-991-1522

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rain isn't the ONLY thing that Causes Water Damage

11/22/2021 (Permalink)

Most people when they think of water damage they think of rain and storms. Things like roof leaks, and flooding comes to mind. But that is not the only thing that causes water damage. In fact most of the time the culprit is something inside your property.

Some of those culprits may include:

• Aging Water Heaters
• Bursting Water Pipes
• Toilet Overflows
• Washing Machine Leaks
• Plumbing issues

All can cause quite the problem once the water is flowing. But we are here to help. The professionals at SERVPRO of North Highlands / Rio Linda have seen it all. Wondering if the water issue in your home is something that needs water remediation, give us a call 24/7 at 916-991-1522. We can answer your questions and get you on the right track. Remember being proactive is best because the longer water sits the worse and more expansive the damage will be.

We Have the Right Equipment for Water Mitigation!

10/18/2021 (Permalink)

Why choose SERVPRO of North Highlands / Rio Linda for water damage in your property? Because we have the knowledge, and best equipment to get the job done right!

Our team will answer your call with fast action, exceptional equipment and trained personnel. We know that using proper equipment makes a significant difference. The right tool for the job is vital for timely mitigation.

Psychrometrics

Psychrometry is the study of the air and its properties. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure. This knowledge allows our technicians to create the proper atmosphere for more efficient drying.

Water can damage materials two ways:

1. Materials absorb water through direct contact.
2. Materials absorb water from the air.

Thus, measuring the moisture in the air is critical to the drying process.

As restoration specialist, technicians at SERVPRO of North Highlands / Rio Linda must use their knowledge of Psychrometrics to establish an environment favorable for drying. But another key part to making and keeping this environment is proper use of our equipment.

Detection Equipment

Before beginning work it is important for our technicians to scope the job. Scoping is, locating the areas of the structure that water has intruded and defining the extent to which the structure and contents have absorbed moisture. This is where moisture detection devices come in, because just by looking at the structures and contents you cannot measure just how wet it is. In fact some of the structure won’t even look wet but inside it can have lots of moisture, that if left can then cause mold growth. Here are some of the detection equipment we use.

• Moisture Sensors are used to detect moisture in carpets and carpet padding.
• Moisture Meters are used to determine the actual moisture content of various materials. We use these to monitor the drying process.
• Thermo-hygrometers measure both temperature and relative humidity. With both of these readings our technicians can use their psychrometric knowledge to calculate specific humididty, dew point and vapor pressure.
• Infrared Cameras can identify the location and extent of moisture in walls very effectively.
• Manometers allows our technicians to measure the difference in air pressure when creating a negative air pressure environment.

Extraction Equipment

Extraction is the most effective method of removing moisture form a structure. When water is extracted quickly, the environment can usually be dried much faster.

• Extractors are equipment that use water extraction in the process of removing all standing water and excess moisture from the property. They are used in cleaning carpets and upholstery, as well as removing water from floors following water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, which results in reducing drying time. As airflow at the surface level increases, the moisture in the air increases. This moisture is then eliminated through proper use of dehumidification equipment. Many different types of air movers are used depending on the location of the moisture and the surface being dried.

Dehumidification Equipment

Dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moister from wet materials.

• Refrigerant Dehumidifiers work similarly to air conditioners.
• Desiccant Dehumidifiers use chemicals, called desiccants, which readily absorb moister from the air.

For more information on water mitigation call SERVPRO of North Highlands / Rio Linda. We have emergency service 24/7, call 916-991-1522.

24 Hour Emergency Water Damage in the Greater Sacramento Area

9/22/2021 (Permalink)

Call SERVPRO of North Highlands / Rio Linda for property water damage today 916-991-1522

Do you have a water damage emergency? Have no Fear! SERVPRO of North Highlands / Rio Linda is available 24 hours a day for any size water emergency.

When you have a water emergency at your home or other property, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We are available to help 24/7

Just Call 916-991-1522

Here at SERVPRO of North Highlands / Rio Linda we know how confusing and stressful dealing with water damage can be for you. Our team are experts in this field and have specialized training and experience.  We know how to help guide you through your crisis. 

When you call us, we will have several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. 

Some of the Questions our SERVPRO Representative may ask:

• Your name and contact information
• The street address of the water-damaged home or business
• Your insurance information (if applicable)
• When the flooding or water damage occurred?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?
• How did you here about SERVPRO of North Highlands / Rio Linda?

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire/smoke, water, mold, and bio hazard damage event. Our Team of employees are highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to IICRC certification. You know when you call SERVPRO of North Highlands / Rio Linda our team will be equipped with the proper knowledge to restore your property. 

For more water damage information visit our website here. Or call us now at 916-991-1522

How to Avoid Waterfalls Inside Your Home

9/1/2021 (Permalink)

Water intrusion and damage can be a headache inside your home or business. Prevent rainwater from causing a mitigation mess ahead of time with these tips:

• Clean Rain Gutters - A clogged rain gutter can send water spilling down the exterior wall, which can result in water between the walls causing water damage and mold growth on the backside of the interior walls.
• Roof Maintenance – It can seem obvious that water intrusion is a result of a leaky roof. But, for the most part people imagine a visible waterfall of water coming from the ceiling in their house. This is not always the case.  The smallest tear in the rubber protector under your shingles can cause water to slowly be leaking onto the structure wood inside your roof, causing mold and wood rot. Structural damage is never good for your house.
• Window Repairs – If the caulking around your windows were not sealed correctly or weather has cause deterioration, water can be leaking into your walls.

Keeping an eye out and taking care of these before winter is ideal, but we know ideal is not always possible in people’s busy lives. If you do have water intrusion inside your home, SERVPRO of North Highlands / Rio Linda is available with emergency services 24/7. We are more than happy to help you with all your water mitigation questions and concerns at 916-991-1522.

When have you last checked your Supply Lines?

7/13/2021 (Permalink)

Many of us don’t think to check our supply lines to our refrigerator, washing machine, hot water heater and toilets. They are usually out of sight, out of mind. Taking the time to check your supply lines can save you from having costly water damage to your home. When inspecting your supply lines look for loose connections, crimps in the lines, or even small pinholes. Supply lines may look little but they can cause a major water loss. The next time you are in the kitchen, laundry room, or bathroom take a few minutes to inspect those supply lines.

SERVPRO of North Highlands / Rio Linda is just a phone call away to help you with any water loss you may have. When the next disaster affects your home, be sure to call us at (916) 991-1522. Our team is available 24/7.

Does your Commercial or Residential property have a water loss?

7/13/2021 (Permalink)

Residential and commercial properties could both be affected by water damage. Whether, it is a pipe that bursts, or an overflowed toilet, or even slow leak. Many things can cause water damage to your property. That’s why it is important when you do have a water loss, you call the professionals at SERVPRO of North Highlands / Rio Linda.

Here are some tips you can do until our professionals arrive (These tips are for clean water situations only):

• Shut off the water source if possible, and if it can be done safely.
• Remove excess water by mopping and blotting.
• Remove and prop up wed upholstery cushions for even drying. Do not put cushion cover in the washing machine.
• Place aluminum foil or wood blocks under furniture legs.
• Hang furs and leather goods separately at room temperature.
• Remove Oriental or other colored rugs from wet carpeting.
• Do not turn on ceiling fixture if ceiling is wet, and keep out of areas where ceilings are saggy from retaining water.
• Do not leave books, magazines or other colored items on wet carpeting.

If you have a water loss call our professional team at (916) 991-1522.

Does your Property have Water Damage?

7/9/2021 (Permalink)

SERVPRO of North Highlands / Rio Linda answer the phone ready to help.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

1. Your name and contact information
2. Your insurance information (if applicable)
3. The street address of the water-damaged home or business
4. When did the flooding or water damage occur?
5. What caused the water damage (if known)?
6. Is there electricity available (on-site)?

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. Call today 916-991-1522.

"Happy Holiday's"

12/22/2020 (Permalink)

Front of SERVPRO of North Highlands / Rio Linda, with a festive boarder.

Winter is here and rain is coming! It is important to make sure your home is prepared for the weather.

To prevent flooding and leaks around your home you can clean your gutters, get your roof checked, and get the sills around the windows checked. This protects your home from getting leaks and causing water damage inside. Once you notice water damage it is important to call an expert right away before the situation gets worse.

If your home gets water damage call us the experts at SERVPRO of North Highlands / Rio Linda. We will be there quickly and ready to mitigate your water loss. Contact us with any questions at 916-991-1522.

How important is it to protect your home from water damage ?

8/10/2020 (Permalink)

Water Leak Can Damage Your House

Water coming from the ceiling is a symptom of some other home system that is leaking. When a ceiling shows signs of water damage and dripping water, the place to look is in one of two home systems: the roofing system or the plumbing system. Ceiling leaks may be evidenced by actual water dripping down, but before the problem escalates to that point, you may see blistered or peeling paint, or discoloration over a spot in the ceiling.

It also could also be a pipe burst 

Follow these steps to control damages from a broken pipe:

• Immediately turn off your home’s water supply at the main cutoff valve.  
• Drain pipes by running cold water faucets and flushing toilets. 
• Locate and fix the break with epoxy putty or a pipe repair clamp.
• Thoroughly dry affected areas by running fans for approximately 2-5 days depending on the severity.

If repairs and cleanup turn out to be more than you can handle, contact your insurance company. Most homeowner policies cover burst pipe water damage, and you should let your agent know you'd like to hire SERVPRO North Highlands/Rio Linda.

Our teams are always ready to help you with busted pipes, water damage and repairs. We take care of it all, and we also offer certified mold remediation services. When a broken pipe at the house tries to ruin your winter, give us a call here at SERVPRO North Highlands/Rio Linda.

Is Your Water Heater Causing Damage?

7/27/2020 (Permalink)

Images of the difference between corrosion, leaking, rust, and soot damage on a water heater.

A leaking water heater could be a small problem but it could easily turn into a very big problem. Even small amounts of water can cause damage to your sub-floors, floors, and walls. Unfortunately for some homeowners, a leaking hot water heater can go undetected for days or even months. This creates a desirable habitat for mold to grow in your home.

 Signs of a Hot Water Heater Leak

 Check regularly for:

• Water on the floor around the water heater.
• Discoloration of the floor and/or walls around the water heater.
• Mold on the floor and/or walls around the water heater.
• A musty odor in the area where your water heater is located.
• The room the water heater is in feel unusually humid.

 I think I have a leak! Now What?

 Find the Source!

• Dry the area and try to determine where the water is coming from.
• Check pipes around water heater and overhead.
• The gaskets and valves may have come loose from the water pressure.
• If you can’t find the source, check every few hours for signs of where the water is traveling from.

Call SERVPRO of North Highlands / Rio Linda! (916) 991-1522

When it comes to water or mold, our trained technicians are ready to determine the extent of damage, and remediate the issue. If the source still hasn’t been found SERVPRO of North Highlands and Rio Linda are also ready to find the source of any leaks, and other sources of water damage that may be causing that musty odor. Call us 24/7 at (916) 991-1522, or visit our website for more information here. As a locally owned company in your community, we are here to make your mold problem “Like it never even happened."

WHY YOU NEED TO RESTORE & REMODEL YOUR KITCHEN AFTER FLOOD DAMAGE

7/18/2020 (Permalink)

Kitchen Restoration

Flooding is never an easy event to deal with. The resulting emotional toll coupled with water damage makes it difficult to cope with. While any damage to your home is stressful, hiring a professional company like SERVPRO North Highlands/ Rio Linda to restore and remodel your kitchen after flood damage is pivotal to the safety of your home.

From preventing structural issues to avoiding mold exposure, here is why you need to restore and remodel your kitchen after flood damage

One of the most visually obvious issues with water damage is the resulting buckling of flooring, cabinets, and wallpaper. When water seeps under your tile or wood flooring, it warps the foundation beneath, causing noticeable buckling of the vinyl. Wood absorbs a lot of water, which causes the wood to deteriorate and lose integrity. This buckling isn’t only unsightly, but also creates an environment where moisture can get trapped, allowing mold and mildew to grow and spread.

Remodeling Removes Mold & Mildew

One of the most dangerous aspects of water damage is the resulting mildew and mold that builds up, grows, and then spreads if not removed. If left unaddressed, mold causes structural damage to your home which can spread and create even worse problems in the future.

At SERVPRO North Highlands, We Can Help. Call Us For An Estimate and We Will Be There 

WHY IS WATER DAMAGE SO COSTLY?

7/13/2020 (Permalink)

Water Leak In House

Water can be a destructive force. It can cause major damage in an instant, yet we need it to survive. Our homes contain a plumbing system that transports water behind the walls and under the floors. However, when the water finds a way to escape the confines of your plumbing, or intrudes because of rain, it can have no mercy on your possessions!

Water Damage Sources

The primary sources of water damage in a household can come from any one of the following:

• A leaky toilet
• A broken water main line in the ground
• Burst pipes in your plumbing
• Leaking roof
• Structural issues

Bursting pipes is a reminder that, even though your plumbing system is good at what it does, it still requires maintenance and repairs from a professional plumber from time to time. If you do not catch a leak immediately, there is the potential for thousands of dollars of damage to occur. And so the question becomes, what can make water damage cost a homeowner an arm and a leg? Restoration & Mold!

The cost of an entire water restoration project can be many thousands of dollars, depending on the damage, the size of the house, and the affected areas. Aside from structural damage to your home, you have to consider any costs in replacing furniture, or other personal belongings.

Some routine costs to consider when there is a water leak, a flood, or if a pipe bursts in your home, are:

• Drywall replacement
• Replacing flooring
• Replacing a subfloor in your bathroom
• Additional fees may be needed on carpeting, cabinetry, paint, trim, etc.

In Conclusion

Water damage is costly for homeowners and there are no ways to get around this fact. If it is left unaddressed, it could cause further harm to your home and potentially your health. Mold must be remediated, due to its hazardous nature, and water needs to be contained to ensure your home remains in good condition. Call SERVPRO North Highlands/ Rio Linda can help today. 

WHAT TO DO IF YOUR HOME FLOODS

7/13/2020 (Permalink)

2020 Water Damage Flood

While many things can be done to minimize your home flood damage prior to a flood, it can be entirely possible that you could find yourself in a situation that is not only unexpected, but that you are unprepared for. Water is a leading cause of home damage and can be caused by an array of situations, either natural or man-made, but most commonly:

• Heavy rains
• Burst/leaking pipes
• Malfunctioning sump-pump
• Sewer buildup

Knowing how to react during and even after a flood, may help keep your family and your home safe.

Safety First: Worry about immediate dangers.

The most important thing to keep in mind is, if at any time the situation seems precarious, and you or your family are at risk, remove yourselves from the situation. Securing safety for you, your family, and your pets are foremost. Things to consider when assessing safety in your home during flooding:

1. Look for any structural damage that may have been caused by the flood. Water can compromise the walls of a home or building.
2. Utilities should be turned off immediately, if they can be reached, to reduce the risk of electrical hazards or gas leaks. If you need assistance during this, contact your utility companies immediately.
3. Flood water may be contaminated! Children and animals should be kept out of any standing water. Any adults needing to enter standing water should do so with rubber boots and gloves.

Removing water and drying out your home.

After the safety situation is dealt with, it is time to properly take care of your home and possessions. If possible, stop all sources of water. Removing water will differ depending on the situation and amount of water in your home. Pumps can be used to help remove the water out of your home. Once water gets to a more manageable level, industrial dryers can remove any moisture in carpets and on floors.

If you don't act fast after a flood, mold can set in within hours and create a health hazard for you and your family. 

Contact Us At SERVPRO North Highlands/ Rio Linda 

How to Clean Up Your Basement after a Flood

7/1/2020 (Permalink)

Street Flooding

Things to do immediately after a basement flood

• First, make sure that it’s safe to enter your home. Check for structural damage, such as cracks, holes or warping.
• Immediately shut off the electrical supply to your home at the main circuit breaker. Be aware of electrical wires that are under the water level.
• If the flooding is due to a burst water pipe in your home, shut off the main water supply.
• Avoid direct contact with floodwater, which may contain dangerous contaminants. If you must walk through floodwater, wear protective clothing, such as disposable overalls, eyewear, gloves, and a face mask.
• Call your insurance company, take photos, and document all damaged items. Make a list of the belongings to restore and to discard. This will help you with your insurance claim.
• If you have a sump pump installed, wait for it to drain the floodwater. If the pump has a backup battery, it should drain the water even if the power is off.

Basement flood cleanup tips

• Quickly remove affected items from floodwater to avoid mold growth, warping, and rot. Items that suck up a lot of water (like carpet and furniture) can usually be salvaged if they have been in floodwater for less than 24 hours. Otherwise, throw them away.
• Completely dry the basement to avoid further damage and mold growth.
  • Suck up the water with a sump pump and a Wet-Dry vacuum.
  • Use dehumidifiers and ventilate the basement as much as possible. Use fans and open windows if the weather allows, but not when the outside humidity is high.
  • Remove the baseboards (if present) and drill 1-inch holes halfway between the wall studs at the base of the walls. This allows moist air from behind the walls to evaporate.
  • Properly drying a flooded basement may take up to two weeks.
• After everything has been dried, clean and disinfect the basement contents and structure (walls, foundation floor, drywall, etc.). You may need to discard the drywall and wood if a lot of mold has developed.
• Don’t use bleach to clean mold because bleach kills live mold but not mold spores. Household detergent is preferable.
• Regardless of the size of the mold-affected area, strongly consider contacting a mold remediation company. They can identify the moisture source and restore the moldy surfaces efficiently and without risk of mold recurrence.
• Make any necessary repairs, such as filling foundation cracks, replacing damaged drywall with a mold-resistant type, and sealing windows and vents.
• How to prevent basement flooding
  • Clean your gutters and downspouts and divert rainwater six feet away from the house. Also, make sure the ground is slightly sloping away from your home.
  • Install an emergency generator to provide your house with electricity during blackouts.
  • Install a sump pump that automatically drains water from your basement and prevents water from rising. Choose one with a backup battery.
  • Seal openings or cracks in the walls, floors, foundations, and windows of your house.
  • Install porous pavement around your home to help absorb rainwater and thawed snow.
  • Ensure that your drainage systems and plumbing are working properly. Have them checked periodically by a professional.
• For basement flood cleanup, call the SERVPRO North Highlands/ Rio Linda restoration professionals

How to Prevent Winter Water Damage in Your Home

7/1/2020 (Permalink)

Water Damage Winter

Prevent Frozen Pipes and Pipe Bursts

Pipes in the crawl space, outside walls, and in the attic are vulnerable to freezing and bursting in cold temperatures.

• Close all cracks, holes, and openings in outside walls and foundation, near water pipes, with caulk.
• Insulate water pipes in unheated areas, such as the crawl space, basement, garage, attic, and under kitchen and bathroom cabinets. Wrap them in insulating materials such as foam rubber or fiberglass sleeves.
• Faucets that connect to pipes in unheated spaces are prone to freezing. Let cold water drip from the faucets served by exposed pipes. Running even a trickle of water through pipes helps prevent them from freezing.
• Allow warmer air to circulate around the plumbing when outside temperatures drop below 32 °F by opening kitchen and bathroom cabinet doors. Move the products stored in these cabinets up, out of the reach of children and pets.
• Set the thermostat to the same temperature during the day and at night. Your heating costs may rise, but you’ll prevent pipes from freezing and bursting.
• If you’re leaving home for more than two days, leave the heat on in your home. Set the temperature to no lower than 55 °F. Shut off the water supply and drain pipes and appliances that use water. In addition, have someone you trust check your home once per week.
• If a pipe bursts, shut off the water supply to your home immediately.

Prevent Ice Dams

Ice dams take form when warm air in the attic heats the roof and melts the snow on the roof. The melted snow collects on unheated eaves and starts freezing, creating ice dams. If you don’t prevent or remove ice dams, the result will be winter water damage to your roof and home.

• Have your gutters and downspouts cleaned, inspected, and repaired before the snow starts to settle. Doing this ensures that water will flow unobstructed in your drain system.
• Insulate your attic properly — heat in the home should not reach the attic. Warm air can melt the snow on the roof, which refreezes, forming ice dams. Make sure the attic floor is airtight by sealing any openings.
• Provide enough ventilation to the attic to keep the roof cool. Warm air should escape through vents near the top of the attic. Cold air should flow in through vents near the eaves. The temperature in the attic should be 5 to 10 °F warmer than the outside temperature.
• Remove the snow on your roof when it’s about six inches deep. Use a roof rake or a long-handled brush to remove the snow without a ladder.
• Install a water membrane underneath the roof shingles. It helps prevent water from seeping in.
• Install a snow shield to prevent leaks. The shield goes under the shingles, starting from the low edge of the roof and extending up at least three feet inside the exterior wall of the house.
• Install gutter screens to help keep out the debris that causes build-up and damage.

Prevent Spring Thaw Water Damage

Melting snow and ice can enter your home through the roof or foundation when spring arrives. Follow the winter water damage tips below to prevent that from happening.

• Remove the snow from your roof:
  • Heavy snow on roofs can cause ice dams, which creates structural damage to the roof.
  • Remove the snow from the roof when it’s at least 6 inches deep.
  • If possible, stay on the ground to shovel the snow off the roof. Otherwise, hire a professional.
  • More tips for removing snow from roofs can be found here.
• Shovel snow away from your home to prevent water from seeping into the foundation.
• Keep the sewers clear of snow and debris to allow melted snow to flow unobstructed.
• Check your basement often for water leaks from sewer drains. Make sure the basement floor, walls, windows, and doors are properly sealed.

Other Winter Water Damage Safety Tips

• Condensation — If you notice condensation on windows, pipes, or walls in your home, dry out the area immediately. Prevent condensation by lowering the humidity in your home or by fixing leaks if there are any.
• Install water leak detectors anywhere a water problem may occur, such as on sump pumps, near water-bearing fixtures, and behind or beneath pipes.
• Check water supply lines yearly for leaks. Inspect your hot water heater, washing machine, ice machine in your refrigerator, and other appliances that can leak.
• Get sewer backup coverage, which is usually not included in your homeowner’s insurance. Heavy rains and melting snow can overload your stormwater system, causing water or sewage to back up into your home.
• Disconnect outdoor hoses if you aren’t using them. Having your hoses disconnected will prevent water from freezing in the line and creating a blockage that can cause backflow.

For water damage restoration in winter, call the SERVPRO North Highlands/ Rio Linda disaster restoration experts

PREVENTING FLOOD DAMAGE

7/1/2020 (Permalink)

Preventing Flood

Floods are one of the world's most common and devastating natural disasters, causing extensive loss of property and life. Flood damage can be overwhelming. However, before you even require storm restoration services, make sure to review tips for preventing, or at least limiting, flood damage when you know that flooding is a possibility.

Negative Effects of Flood Damage

• Swollen house framing
• Damaged electrical outlets
• Damaged drywall
• Mold and mildew growth
• Damaged furniture
• Damaged flooring
• Pest invasions

How to Prevent Flood Damage

• Elevation – Elevation offers the best protection against flooding. New buildings are expected to be built at or above the level of the area's base flood if they reside in locations with a high flooding risk.
• Floodwalls – Floodwalls are self-supporting barriers that resemble privacy fences. Their heavy construction keeps them from sliding or falling over. Floodwalls also prohibit water from seeping underneath. Floodwalls can be formed from cement blocks, wood, poured concrete, or bricks, and they can prevent destruction caused by erosion, floating debris, and unequal water pressure on the building’s walls.
• Stop Sewer Backup – Floodwater can infiltrate sewer systems and back up into buildings. To limit the effects of sewer backups, install a flap valve on the single sewer line.
• Plastic Sheeting – Plastic sheeting can offer temporary protection from flooding to outside walls. The plastic should be placed on structures that extend from the building so that the weight of the water does not press against the building and nearby landscaping is minimally affected. When using plastic sheeting in a sandbag levee, cover all doors, drains, windows, and other openings to prevent sewer backup.

If flooding does impact your home, a storm restoration contractor can help you navigate the recovery process. Your storm restoration contractor will be able to repair your roof, siding, exterior painting, and fencing as well as replace windows and gutters. If you are in need of storm restoration services, contact SERVPRO North Highlands/ Rio Linda, a reputable Sacramento City storm restoration contractor.

Is Your Water Heater Causing Damage?

5/28/2020 (Permalink)

Know the signs of damage. Corrosion, Leaking, Rust, and Soot are common water heater problems. We are there for you! Call 916-991-1522 today.

A leaking water heater could be a small problem but it could easily turn into a very big problem. Even small amounts of water can cause damage to your sub-floors, floors, and walls. Unfortunately for some homeowners, a leaking hot water heater can go undetected for days or even months. This creates a desirable habitat for mold to grow in your home.

Signs of a Hot Water Heater Leak

 Check regularly for:

• Water on the floor around the water heater.
• Discoloration of the floor and/or walls around the water heater.
• Mold on the floor and/or walls around the water heater.
• A musty odor in the area where your water heater is located.
• The room the water heater is in feel unusually humid.

 I think I have a leak! Now What?

 Find the Source!

• Dry the area and try to determine where the water is coming from.
• Check pipes around water heater and overhead.
• The gaskets and valves may have come loose from the water pressure.
• If you can’t find the source, check every few hours for signs of where the water is traveling from.

Call SERVPRO of North Highlands / Rio Linda! (916) 991-1522

When it comes to water or mold, our trained technicians are ready to determine the extent of damage, and remediate the issue. If the source still hasn’t been found SERVPRO of North Highlands and Rio Linda are also ready to find the source of any leaks, and other sources of water damage that may be causing that musty odor. Call us 24/7 at (916) 991-1522, or visit our website for more information here. As a locally owned company in your community, we are here to make your mold problem “Like it never even happened."

24 Hour Emergency Water Damage Service

5/13/2020 (Permalink)

SERVPRO of North Highlands / Rio Linda provides 24 hour fire and water damage restoration service

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 916-991-1522

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Loss - What Category Does Your Loss Fall Under?

3/8/2020 (Permalink)

When your home or business suffers from water damage it is important to understanding what type of water you are dealing with. This is critical to ensuring proper cleanup.  There are three types of water. 

Clean water (Category 1): Is water from a broken pipe, a water supply line, or even rainwater is also considered clean.

Gray water (Category 2): Is used to classify slightly contaminated water.  This is when it is left untreated allowing bacteria and other contaminants begin growing, making the water hazardous. 

Black water (Category 3): Is highly contaminated and filled with fungi, bacteria, chemicals, and more.  Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals. When dealing with black water, it is imperative to wear the proper PPE to insure proper safety practices.

Below are a few tips on handle each water loss category.

If the Water Damage Is from Clean Water (Category 1)

• Shut off the water source if possible or contact a qualified professional to do so.
• Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
• Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items
• Remove and prop up wet upholstery cushions to allow more even drying.
• Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
• Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
• Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
• Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

 If the Water Damage Is from Contaminated Water (Category 2 or Category 3)

• Avoid all contact with sewage and items contaminated by sewage. Wash your hands  thoroughly if you come in contact with contaminated items.
• Do not walk through contaminated areas, as you could spread damage to unaffected areas.
• Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
• Do not use household fans to dry the structure; air flow could spread contaminants.
• Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.

The next time you have a water loss call the experts at SERVPRO of North Highlands / Rio Linda 916-991-1522.

Did your water supply line break?

3/3/2020 (Permalink)

Water supply lines break all the time in homes. When this happens people don’t notice until the water has significantly spread through your home. Here are a few steps on what to do:

• Shut off the water. Whether this is at the source or the main water shut off to the home.
• If anything electrical was affected turn off the power to the affected area.
• Call the Experts at SERVPRO of North Highlands / Rio Linda.
• Remove as much water as possible.
• If furniture is in the room try to get it off the ground so the legs are not affected.

Following these few steps will help second damage from occurring.

Call SERVPRO of North Highlands / Rio Linda the next time you have a water loss and we will help you restore your home. Give us a call at 916-991-1522.

Come Home from Vacation to a Water Loss?

2/11/2020 (Permalink)

A water loss can happen at any time and the worst time it can happen is when you are away on vacation. When you are on vacation you don’t really think about things that could go wrong at home because you are so excited for your trip. If you are planning a vacation, whether that is for a weekend, a couple weeks, or maybe months you may want to consider these few tips to prevent a water loss while away.

• Have your plumbing checked
• Find someone to house sit
• Shut off the main water supply

If you do experience a loss while you are away contact the highly trained production crew here at SERVPRO of North Highlands / Rio Linda. Our team is here for you 24 hours a day, 7 days a week, 365 days a year. You can reach us at 916-991-1522.

Start Preparing for Winter Now

8/9/2019 (Permalink)

With winter approaching and the rain coming it is important to make sure your home is prepared for the weather ahead. There are a few things you can do prior to winter to assure that your home is safe. To prevent flooding and leaks around your home it is important to clean your gutters, get your roof checked, and get the sills around the windows checked. It is important to do these things so your home is protected from getting leaks inside and causing water damage to your home. Once you notice water damage it is important to call an expert right away before the situation gets worse.

If your home gets water damage call the experts at SERVPRO of North Highlands / Rio Linda. We will be there quickly ready to mitigate your water loss. Feel free to contact us if you have any questions at 916-991-1522.

Do You Like Taking Hot Showers and Baths?

7/18/2019 (Permalink)

Make sure you are checking your water heater regularly for Corrosion, Leaking, Rust, and Soot damage.

Here at SERVPRO of North Highlands / Rio Linda we know how stressful the clean up and restoration can be for a house with both small and major hot water leaks. If you do have a leak with damage to your house our team is trained and ready to help.

Feel free to call the experts at SERVPRO of North Highlands / Rio Linda at 916-991-1522.

But we would like to help keep your water heater from getting that bad in the first place. Here are some ways to potentially prolong the life of your water heater and keep those shower’s and baths nice and hot.

Ask Yourself These Questions:

1. Where is Your Water Heater is Located?

Sometimes a water heater is tucked away in a closet in the attic or there is no access to it because of items being stored around it. You want both the water heater and plumbing to it as easy to reach as possible and to clear a path to it.

2. Is There Space Around Your Water Heater?

First, if your unit starts to leak you will not catch it very quickly if you can’t see it or don’t know where it is. Thus causing worsening damage to your house, this can include hazardous mold.Second, Items to close to the unit can be a fire hazard.Last, a gas-fired unit needs a good supply of oxygen to burn gas. Without sufficient oxygen it could cause damage to the burner chamber, affect how well it is working, and even cause a carbon monoxide leak.

3. Do You Know What Type of Water Heater You Have?

You should know if your water heater’s a storage or tankless type. If it uses electric, natural gas, or propane.Know the age and gallon capacity.Know the model number, serial number, and brand.

4. How Do You Turn Off the Water to Your Water Heater?

This is important to know before an emergency situation happens. There should be a gas valve or a disconnect switch within a few feet of the water heater. You should also know where your main gas shut-off valve is. Sometimes turning off the main gas shut-off is safer, like in a gas leak situation. Also make for sure you know where any special tools you may need to shut off the valve are located.

5. Have You, or Do You Know How to Drain/Flush Your Water Heater?

You should drain a few gallons of water out of your water heater at least once a year. If you notice any sediment or debris, then a flush is recommended. To flush you will need to turn the temperature down and completely drain the tank. Then turn the water back on while the drain is open and let the water flow for a minute or more to help remove any lingering sediment or debris. Once draining is done and water is debris free, refill the tank, and turn the thermostat back to desired setting.

6. Last, Have You Completed an Annual Water Heater Inspection?

An annual inspection might even be what catches a pesky leak you didn’t know existed.Start with the top of the water heater, is there any leaks, or bad corrosion on the valves and pipes? Check the thermostat and area below the thermostat. Look and see if you notice soot, charred metal, or any black residue. If you have a gas water heater check the draft hood and make sure it is placed properly, with a few inches of air space between the tank and where the vent connects. If you ever smell gas, turn off gas supply immediately and contact a professional. If you have an electric water heater and notice signs of leaking make sure there aren’t any more signs abound the upper and lower panels covering the electrical components.

We Are Here For You!

Between professional fire water and mold services, or preventative tips. SERVPRO of North Highlands & Rio Linda is here to provide 24/7 damage services. Call us at (916) 991-1522, or visit our website for more information here.

Do you have Small Leaks and Flooding in your Home!

5/31/2019 (Permalink)

Having a home or business and worrying about leaks and flooding are stressful. When you have a single story property only have to worry about that main floor, but when you have a multiple story property you may not realize that when you have flooding or a small leak upstairs that your flooring, walls, insulation, and wood can be in danger on several floors. It is important that when you have flooding or find a small leak upstairs that you call an expert right away to access the issue. If you wait to take care of the issue the more problems you may have and the higher your chances of getting mold is.

Don’t let your water problem get worse, call our team of experts to help you get the problem resolved. Our team at SERVPRO of North Highlands / Rio Linda has the specialized equipment needed to dry your home in a timely manner.

If you have concerns of a water problem call our team at 916-991-1522. We are available 24/7.

What areas in your home are more likely to have water damage?

5/29/2019 (Permalink)

There are a few places in a home that are more likely to have flooding and water damage than others. The most common area of your home to have a leak or a flood would be your bathrooms and kitchen. The reason being is that you have a tub/shower, toilet, and sink that can malfunction at any time in the bathroom and in the kitchen you have your sink, dishwasher, and fridge. If you ever come across flooding or leaking in your bathroom or kitchen, you want to turn off the water, locate the leak or where the flooding is coming from, and then call the experts at SERVPRO of North Highlands / Rio Linda.

Water can spread quickly throughout your home and can cause more damage under the surface and in places that you can’t see. Water from flooding and leaks can absorb into the walls, flooring, and personal belongings. That’s why when you call our team at SERVPRO of North Highlands / Rio Linda we bring our specialized equipment that can read beyond the surface. It is important to call the experts at SERVPRO immediately to prevent mold growth.

If you have any questions or need our help, give SERVPRO of North Highlands/ Rio Linda a call at 916-991-1522.

Keep a Look Out for Water Damage!

5/28/2019 (Permalink)

Water damage can be very detrimental to your home or business. A lot of people don’t realize that the longer you wait after having water damage the more damage you are actually causing to your property. When you have water damage the best thing to do is shut off the water source that is causing the damage. Then you want to call the professional experts here at SERVPRO of North Highlands / Rio Linda to come out and assess the problem. It doesn’t matter the size of the damage we will be able to help get it under control.

Water damage can be difficult to spot but some signs you can look for in your home and business, you can always look at your walls and ceiling to see if there is water rings and if you feel like the floor are soft or sagging most likely there is water damage. The best thing to do is call and expert right away before the problem gets worse.

Our highly trained technicians are waiting for your call. We have are specialized equipment ready to use in our cars so we can get to you as quickly as possible. Don’t wait until the problem gets worse call our highly trained team at SERVPRO of North Highlands / Rio Linda at 916-991-1522.

SERVPRO of North Highlands / Rio Linda 24 Hour Emergency Water Damage Service

4/24/2019 (Permalink)

SERVPRO of North Highlands / Rio Linda provides 24 hour fire and water damage restoration service in Sacramento and surrounding areas

Here at SERVPRO of North Highlands / Rio Linda we know the importance of immediate action. We are available 24 hours a day for water emergencies because we know even small water damage has the potential to cause serious structural damage.

One of SERVPRO of North Highlands / Rio Linda professionals answers the phone ready to help at any hour!

Call Today 916-991-1522

When Water damage occurs in your home or workplace, avoid the frustration and potential risk of handling the cleanup yourself. SERVPRO of North Highlands / Rio Linda will respond quickly, with the right equipment to dry and help protect your property.

Emergency Water Damage Process Overview

ONE HOUR:

Within one hour from notice of loss, a professional with SERVPRO of North Highlands / Rio Linda will contact you to arrange for service.

FOUR HOURS:

Within four hours of loss notification, one of our water damage experts will be on-site to start mitigation services. The hey to reducing damage and saving money is responding quickly to your damage.

DETAILED EXPLANATION:

Our trained and equipped professional will walk you through the job process step-by-step, explain what to expect and the anticipated outcome.

PRETESTING:

Our restoration expert will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS:

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, usually your adjuster of property manager.

CLEANING & RESTORATION:

The SERVPRO of North Highlands  / Rio Linda team will work neatly and efficiently to help you regain control of your property. Using state-of-the-art restoration techniques to ensure your property is taken care of right.

FINAL WALK-THROUGH:

After work has been completed, a final walk-through will be conducted will you to help ensure your satisfaction.

Water Damage Response Tips for Property Owners(These tips are for clean water situations only!)

• Shut off the water source if possible, and if it can be done safely.
• Remove excess water by mopping and blotting.
• Remove and prop up wed upholstery cushions for even drying. Do not put cushion cover in the washing machine.
• Place aluminum foil or wood blocks under furniture legs.
• Hang furs and leather goods separately at room temperature.
• Remove Oriental or other colored rugs from wet carpeting.
• Do not turn on ceiling fixture if ceiling is wet, and keep out of areas where ceilings are saggy from retaining water.
• Do not leave books, magazines or other colored items on wet carpeting.

High Heat is Just Around the Corner, is Your AC an Accident Waiting to Happen?

4/24/2019 (Permalink)

Pictured are two examples of condensation lines.

We have quickly moved out of the cold months into Spring. However, unless you are new to Sacramento, you know quite well that the heat of Summer doesn't wait it's turn.

HVAC condensation lines getting clogged is a very large cause of many early Summer water damage claims. While your HVAC unit, and electricity bill, get to rest in the short few weeks between cold and hot a blockage could easily form in your condensation line.

So here is what to do!

• Call an HVAC company to service your unit. This is probably the easiest and most efficient method, but unfortunately the most expensive.
• Check to make sure your primary condensation line, usually located near the ground outside the home in an area of high foot traffic, is slowly dripping water when your HVAC is on.
• If you primary line is not dripping check the secondary line, usually located somewhere like above a window or door as to be more noticeable when dripping.
• If the primary, or both lines, are not dripping while the unit is on, find a way to flush out or remove the potential blockage. The cleanout will usually be located close to the HVAC main unit. Make sure you thoroughly research how to properly clear your lines before attempting to!
• Check your HVAC unit overflow pan, make sure it has no holes or rust around it. If it is damaged you may need to have it replaced.

If you believe your HVAC has been leaking then call us ASAP.

SERVPRO of North Highlands / Rio Linda will come out and perform a free moisture inspection on your Sacramento property if you believe you may have had a potential accident. Hopefully we turn up nothing on our scope, if we do find something we will get you an estimate or begin communication with your insurance as soon as you need us to.

Concerned about your HVAC leaking, call 916-991-1522 today!

Flood Facts that are Need-To-Know!

9/20/2018 (Permalink)

Dripping wet insulation!

Flood facts that may Surprise You:

• Floods ranked #1 in the United States for natural disasters.
• Two feet of rushing water can easily carry a car away.
• Flash floods are known to bring walls of water 10 to 15 feet high.
• There is a risk of 1 in 4 chances of a flood damaging your home with a 30 year period in a high-risk area.
• Homes in high-risk flood areas are more likely to suffer from water damage than fire damage.
• Most basic homeowner’s insurance policies do not cover flood damage.
• Areas experiencing new land development are at an increased risk of flooding, especially if the construction changes the natural runoff paths.
• For the last decade, total flood insurance claims averages more than $3.4 billion per year.

Now that you know some interesting facts about floods, how can you prevent floods from damaging your home? Below are a couple of tips on ways you can prevent water damage from floods.

Check for dark spots and other signs of water damage under your pipes and inside cabinets. Check for water stains on ceilings and toilets that aren’t secured to the floor. Take a moment to inspect your roof for missing or loose shingles. Repair any cracked caulking and check your windows and door frames for any damage or gaps.

Don’t delay addressing water damage – you may not be able to see the extent of the damage until it is too late. If you find a leak, and put it off, it could cause serious damage and even lead to significant mold growth.

If your property does suffer water damage, contact the professionals at SERVPRO of North Highlands/Rio Linda to handle your clean up and restoration needs. We provide emergency response 24/7 and will always respond quickly in your time of need. Contact us at 916-991-1522.

Is Your Sacramento Home At-Risk for Water Heater Failure?

6/6/2018 (Permalink)

Proper checkups and maintenance may save you from this often-overlooked water damage risk.

Water heaters are often overlooked as a sign of extreme failure. Many times, people forget about their water heater at all until they find themselves with cold water. Paying attention to these small signs may save you big before your next water disaster.

Strange Noises and Leaks:

• Sediment buildup inside of the tank can give rise to these signs
• Leaks from the header can cause flooding and water damage
• Any bangs, gurgling, popping, or creaking may indicate something is wrong with your water heater
• If you can hear water boiling, this is a strong indication that water is being overheated or that pressure is building inside of the tank as a result of a blockage
• Address these issues immediately to prevent further damage.

Smell and Color:

• Hot water with a rusty smell, or color can indicate malfunctions
• Rusty anode rods in the water heater need to be replaced to maintain integrity of the basin
• Odd smells could also be due to bacteria growth, if the water heater has been off for a period of time

Corroded Pipes:

• Off color water is a tell-tale sign that something from the water heater to the exit point has corroded
• Sediments appearing in the water is also a sign that the pipes have degraded over time
• Have the water heater inspected by an industry professional before taking appropriate steps

Acting on these telltale signs can be a great preventative measure against possible water damage to your Sacramento home or business. For more information on our water damage services, visit our website or call us at (916) 991-1522.

Sacramento 24 Hour Emergency Water Damage Service

4/19/2018 (Permalink)

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today – 916-991-1522

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information

Your insurance information (if applicable)

The street address of the water-damaged home or business

When did the flooding or water damage occur?

What caused the water damage (if known)?

Is there electricity available (on-site)?

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Leaks, Not a Flood but Still a Problem

3/13/2018 (Permalink)

Proper training and proper tools will SAVE you money, time, and effort

Hidden water damages in your home or business can cause damage directly related to water such as discoloration, structural problems, and rises in your water bill. Small water leaks more often will cause larger secondary issues such as mold and mildew in your home.

As a result of the slow water leak, there is no real noticeable problem for a period of time. As a result of this, areas around the water leak are allowed to become humid and damp, and with this comes mold and mildew growth. Be sure to keep an eye out in your home for signs of minor water damage in your ceilings or walls, perhaps paint separating from the ceiling, sagging in these areas, or water spots.

If you notice any of these issues, or even smell mold and mildew be sure to call for professional help. SERVPRO of North Highlands and Rio Linda is trained and ready to find and fix these issues. When your water event happens, call us at (916) 991-1522 immediately.

Why Water Damage Requires Professional Help

2/22/2018 (Permalink)

Proper training and proper tools will SAVE you money, time, and effort

When a water disaster strikes your home, acting quickly is important. We’ve spoken at length in our blog about the importance of properly taking care of water loss in your home, but there are a few more reasons why the professionals at SERVPRO of North Highlands and Rio Linda are important for properly taking care of your home.

In the best case scenario, it is a small water leak coming from a supply line, such as your sink, which means that the water wasn’t contaminated before the loss. Even in this case, there is a large importance to be placed on professional equipment and expertise to take care of the job. 1 house fan won’t get the job done, and neither will 10 house fans. It takes professional equipment, properly managed- a plan in place using trained and professional techniques to take care of the issue.

If you attempt to dry it yourself, you risk taking a much longer time to dry the property. With the humidity in the air from the water loss, this means that you are hugely increasing the likelihood of getting mold. Mold can spread fast as we’ve written about in other blogs, and requires its own set of professional help. Another consideration is that reducing the time it takes to dry a property reduces the damage done. In the case of expanding and contracting wood, stopping the spread of the water loss and removing humidity from the house in critical in preventing further damage.

The worst case is that the source of the water loss was contaminated, whether the source is gray or black water will dictate the severity of the treatment, as well as secondary damages such as odor or extra cleaning that is required.

In all cases, contact SERVPRO of North Highlands and Rio Linda for locally owned and operated professional help. We are certified to take care of your water, mold, or fire loss whether it is in a home or business. We are proud to serve our community, and are available 24/7 when your disaster happens. Call us at (916) 991-1522, or visit our website for more information about our services.

How We Care for Your Belongings

12/27/2017 (Permalink)

When water damage happens, its not just the structure that needs care

No matter the job, when we enter a property the care of the contents is always taken into account. When it comes to your belongings there are a few considerations we take depending on the severity of the problem. If the property requires extensive cleaning and restoration, a packout is performed in which the items and contents are cataloged, safely stored, and transported into storage. So far as cleaning, there are a few different techniques that are conducted depending on the severity of the damage to the item, and the type of restoration it requires.

• Dry Cleaning - Lightest type of cleaning
• Wet Cleaning - For removing residues that require water to help facilitate removal
• Spray and Wipe - For items that cannot be made too wet
• Foam Cleaning - For any fabric that cannot be wet cleaned
• Abrasive Cleaning - Deeper cleaning, where a rough material is used
• Immersion Cleaning - Items need to be fully submerged to be cleaned properly

For immersion cleaning, we have our ultrasonic cleaning system that aids in the cleaning of all items. If the damage is large enough to require a pack out, your items are safely stored in our facilities. SERVPRO of North Highlands and Rio Linda is locally owned and operated to serve our community; and that means you! Call us 24/7 if disaster has struck, (916) 991-1522.

Different Types of Water Damage and The Approach We Take

10/20/2017 (Permalink)

Water damage requires a different approach for each material it affects

When trying to combat water damage, it is important to remember that water has a distinct advantage. The main avenue we can take to dry water damage relies on having lots of access to the area that needs to be dried. This might mean modifying the space temporarily to access hidden areas, but for some materials that is not an option.

The key to proper drying is proper access. When it comes to walls that are made out of a stone, cement, or brick it can be very difficult to get the access that is required. When it comes to masonry walls, the drying is largely affected by its ability to evaporate on both sides on the wall. When it comes to the outside of the wall, this can either benefit or negate drying as the weather outside will affect the drying process. For this, the removal of finishes with low permeability may be done to help with the drying process.

No matter the case, SERVPRO of North Highlands and Rio Linda is trained and certified to help Sacramento with its flood damage repair and restoration needs. When your disaster happens, be sure to call SERVPRO and (916) 991-1522.

Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/27/2017 (Permalink)

Basements are common areas for flooding, but need professional restoration to prevent further water and mold damage.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today - 916-991-1522

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Highlands / Rio Linda and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained  in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready to Help 916-991-1522

Faster to your Sacramento Water Damage Needs

8/15/2017 (Permalink)

Water damage caused extreme warping in this Sacramento home's wood flooring.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of North Highlands / Rio Linda provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of North Highlands / Rio Linda arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 916-991-1522

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Its Always a Good Time to Check Supply Lines in Sacramento

8/1/2017 (Permalink)

Example water supply line

No matter the weather, prevent water damage by doing routine checks on common sources of water

Sacramento homes can often come under water damage, and in many cases subsequent mold damage as a result of old supply lines. What are supply lines? Supply lines are flexible water lines that come off of pipes, that supply water to appliances like your refrigerator, hot water heater, washing machine, and toilets. Just doing a quick check to make sure there are no even small leaks can help prevent costly future water damage. Crimps in the line, splits in the lines protection, loose connections, or very small pinholes can all lead to future water damage are are a sign that these lines need to be replaced.

Your friends at SERVPRO of North Highlands and Rio Linda are locally owned, and locally operated. We hope that with these tips, and other tips located on our blog can help you prevent your next disaster. When disaster does strike, be sure to call us 24/7! (916) 991-1522

What to Do When Your Device Falls in Water

7/7/2017 (Permalink)

If you act fast, it may not be too late.

It’s something that will eventually happen to all of us, but with proper care you might be able to reverse your mistake.

Water itself isn’t conductive, but any water that isn’t specifically deionized will have minerals in it that will make it conductive. When water gets into your device, it will create a pathway between two points where electricity shouldn’t flow, creating a short.

1. Get your device out of the water as fast as possible. Don’t put yourself in danger to do so, but grab it as soon as the mistakes been made. The longer your phone is in water, it becomes increasingly more likely that water will seep into your phone. This includes water resistant phones as well, water resistance doesn’t not mean waterproof and they are prone to allowing water inside of them under pressure as well.
2. Turn your device off. This is the best way to ensure that a short does not occur if water is inside of the device.
3. Dry device phone off as best as you can externally, but don’t use blow dryers. Blow dryers can heat the device and damage components. If you have silica packets or rice around, leave your phone in a container with them to allow the water to be wicked away.
4. Wait a few days, water can be difficult to leave a phone and the rice or silica will need time to work.
5. Turn it on to test. You may be in luck! Most phones, even if they still work, will always show that they have been water damaged with indicators that change color when this occurs.

For all of your other water damage needs, call SERVPRO of North Highlands and Rio Linda 24/7 at 916-991-1522, or visit our website for more information about water, mold, and fire damage.

What to Do After a Flood or Water Loss

6/21/2017 (Permalink)

If you take the right steps are water damage, you can help to mitigate further damage and costs.

1. Firstly, if you are dealing with any sort of sewage or contaminated water avoid ALL contact and wash your hands thoroughly after in contact with contaminated items.
2. Shut off the water source if you can, or contact a qualified party to do so.
3. Turn off electricity for the relevant parts of the building via the circuit breaker to prevent shortages, damage, and fire.
4. Mop the area to remove excess water when possible.
5. Do a soft pass over wooden furniture to dry them and prevent damage.
6. Remove upholstered materials from wet areas to prevent further damage and start drying.
7. Place wood or aluminum foil between furniture and wet carpeting to prevent spread of water upwards.
8. Remove all moisture sensitive objects such as electronics, art, paperwork, or other important objects.
9. Make sure to move all hanging cloth whether it be from curtains, or furniture, or tables to prevent contact with the ground by clipping it up.

Contact SERVPRO of North Highlands and Rio Linda for help with your water damage based necessities. Call us at (916)-991-1522, or visit our website.

Types of Water Contamination

6/21/2017 (Permalink)

SERVPRO cleans sewage backups, too! Here is what qualifies for each category of contaminated water.

Sewer backups ARE an emergency. Water from these systems may contain many bacteria, microbes, or viruses. It is important to get the qualified help you need to tackle these issues safely with the proper equipment. There are three classifications for water contamination, and when working with SERVPRO we properly classify these types in order to provide you with the service that you need.

Clean Water: This is most commonly found from a clean source of water, such as a leaky faucet, water main, or supply line. Water damage is water damage, so even though this water is drinkable water, it still does damage to your home and needs to be taken care of accordingly.

Gray Water: This is “relatively clean” water that has been used in some capacity by a washing machine, shower, or sink. This category includes water with some urine but no feces, from a toilet overflow. This water can still contain bacteria or viruses, and can quickly turn into “category 3: black water” if untreated. Contact with this type of water should be avoided.

Black Water: Most contaminated type of water, this is sewage. This type of water can cause severe illness if ingested. Contact with this type of water should be avoided. Black water can also be from flooding rivers or streams, as this water has never been filtered from the environment and may still contain microbes, bacteria, or viruses.

If you have a clean water, gray water, or black water loss event, call SERVPRO of North Highlands and Rio Linda to get professional help with your water restoration needs. (916)-991-1522, or visit our website.

Is Your Sacramento Home At-Risk for Water Heater Failure?

6/19/2017 (Permalink)

Proper checkups and maintenance may save you from this often-overlooked water damage risk.

Water heaters are often overlooked as a sign of extreme failure. Many times, people forget about their water heater at all until they find themselves with cold water. Paying attention to these small signs may save you big before your next water disaster.

Strange Noises and Leaks:

• Sediment buildup inside of the tank can give rise to these signs
• Leaks from the header can cause flooding and water damage
• Any bangs, gurgling, popping, or creaking may indicate something is wrong with your water heater
• If you can hear water boiling, this is a strong indication that water is being overheated or that pressure is building inside of the tank as a result of a blockage
• Address these issues immediately to prevent further damage.

Smell and Color:

• Hot water with a rusty smell, or color can indicate malfunctions
• Rusty anode rods in the water heater need to be replaced to maintain integrity of the basin
• Odd smells could also be due to bacteria growth, if the water heater has been off for a period of time

Corroded Pipes:

• Off color water is a tell-tale sign that something from the water heater to the exit point has corroded
• Sediments appearing in the water is also a sign that the pipes have degraded over time
• Have the water heater inspected by an industry professional before taking appropriate steps

Acting on these telltale signs can be a great preventative measure against possible water damage to your Sacramento home or business. For more information on our water damage services, visit our website or call us at (916) 991-1522.

Sacramento Residents: We Specialize in Flooded Basement Cleanup and Restoration!

8/12/2016 (Permalink)

This Sacramento home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Sacramento basement could flood, including: 

Have Questions about Basement Flooding?

Call Today - 916-991-1522

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of North Highlands / Rio Linda and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

Basement Flooded? Call Us Today – We’re Ready to Help 916-991-1522

Sacramento 24 Hour Emergency Water Damage Service

8/8/2016 (Permalink)

SERVPRO of North Highlands / Rio Linda provides 24 hour fire and water damage restoration service in Sacramento

SERVPRO of North Highlands / Rio Linda is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – 916-991-1522

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of North Highlands / Rio Linda has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

About SERVPRO of North Highlands / Rio Linda

SERVPRO of North Highlands / Rio Linda specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.